UnGradely Refund, Placement & Scholarship Guarantee Policy

1. Scope & Applicability

By enrolling in or purchasing any course, product, or subscription offered by UnGradely Learning Innovations Private Limited (“UnGradely”, “we”, “us”), you (“Student”, “you”) explicitly agree to the following Policy. This applies across all content delivery channels, including our website, mobile apps, and affiliated platforms.

This Policy covers:

• All general courses, which are irrevocably non-refundable once the transaction is completed.
• 10-Level Certification Programs, which offer special placement and scholarship guarantees under defined conditions.

2. Non-Refundability of General Courses

All courses other than the 10-Level Certification Programs (e.g., single-level courses, modules, subscriptions, workshops) are strictly non-refundable from the moment of successful payment. These constitute irreversible digital goods and services.

Reasons such as dissatisfaction, lack of results, personal circumstances, or user error do not qualify for refunds. You waive all rights to dispute transactions or initiate chargebacks.

3. Placement & Scholarship Guarantee for 10-Level Certification Programs

For the 10-Level Certification Programs, UnGradely provides a dual guarantee—a scholarship for top performers and placement assistance, with the possibility of a full course fee refund under strict criteria.

a. Scholarship for Level-1 Rankers

• The student who secures first rank in Level 10 automatically qualifies for a scholarship (as per promotional or enrollment terms).

b. Placement Opportunity for High Achievers

• Students achieving 90% or above overall become eligible for our placement assistance, which includes up to three (3) interview opportunities arranged by UnGradely.

c. Refund Eligibility Conditions

You become eligible for a refund of the full course fee (excluding GST, payment gateway/processing fees, and interest on EMIs) only if all the following criteria are met:

• Successful completion of all 10 levels, within the stipulated duration.
• Attainment of an overall score of 90% or more.
• Unsuccessful in securing a job placement through the three arranged interviews, within six (6) months following completion of Level 10.
• Active participation in all placement-related activities (e.g., resume development, mock interviews, applying to jobs) and responsiveness to communication.
• Provision of a formal refund request, submitted within 30 calendar days after the 6-month guarantee period ends, along with supporting documentation (scorecards, communication logs, interview participation records).

4. Claim Process & Verification

Once a refund request is submitted:

• UnGradely's internal team will verify compliance with all eligibility criteria.
• The outcome will be communicated within 15 working days.
• If approved, the refund will be processed within 30 working days to the original payment method.
• The decision is final, with no recourse to external arbitration or litigation.

5. Disqualifications from Guarantee or Refund

You will not be eligible for the scholarship, placement guarantee, or refund if:

• You do not complete all levels, or fail to achieve 90% overall.
• You fail to engage in or comply with any placement-related activities.
• You decline placement offers, miss deadlines, or withdraw from interviews without UnGradely’s approval.
• Your failure is due to misconduct, misrepresentation, plagiarism, or violation of code(s) of conduct.
• Non-compliance with any additional terms communicated during the course.

6. Administrative Exceptions (Technical or Payment Errors)

In cases of duplicate payments, technical glitches, or billing errors, exceptions may be considered. These are evaluated case-by-case and resolved at UnGradely's sole discretion, upon submission of verifiable documentation.

7. Governing Law & Jurisdiction

This Policy is governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

8. Pre-Purchase Advisory

We strongly recommend reviewing:

• Program structure, duration, and academic expectations.
• The scholarship and placement eligibility criteria.
• Your own capacity and commitment before purchasing.

Contact us for any issues:

Reach us at: 
support@ungradely.com or 1800-202-4353 for any clarifications prior to enrollment.